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FAQs

We are here to help

If something isn’t working quite right, try these quick fixes before reaching out to support.

01

Refresh the page

Sometimes a simple refresh clears up temporary hiccups. 

02

Clear your browser's cache and cookies

Outdated files can cause loading or login issues.

In Chrome: Go to Settings → Privacy and Security → Clear browsing data.

 

In Safari: Go to Settings → Clear History and Website Data.

 

In Edge or Firefox, look for similar options under Privacy & Security.

03

Try a different browser or device

If the problem persists, switching browsers (like Chrome, Firefox, Safari, or Edge) or using another device can help identify if the issue is local.

04

Disable browser extensions

Certain browser add-ons or privacy tools can interfere with site features. Try disabling them temporarily and reloading the page.

05

Check your internet connection

Ensure you have a stable connection—sometimes slow or intermittent Wi-Fi can interrupt site performance.

06

Update your browser

Make sure you’re using the latest version of your browser to ensure compatibility and security.

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